Infinite Conference is a proven leader in webcasting that has been hard at work improving online communications for a decade. The New Jersey company's foray into webinar services is similarly exceptional. Infinite Conference offers high-quality features such as webinar recording, file uploading and the ability to send invitations and reminders by email.
These basics are enhanced by the ability to upload Microsoft files and presentations for use during your sessions. Furthermore, all your webinars with Infinite Conference will benefit from encryption protection and customizable registration options that let you carefully control your guest list and presenter tools. You can pay for this service on a per-use or monthly basis.
Combined, the tools listed above make Infinite Conference a worthy competitor in the hot market of webinar services. However, it is the company's excellent customer service options that make it stand out from the fray. First, every account is assigned a live customer service coordinator who walks the client through the set-up process, webinar practice sessions and session-reporting tools. This person is available to the client throughout each live webinar meeting, as is the technical support staff.
The next valuable option from Infinite Conference can make your webinar presentation professional and unique. For a one-time fee, you can pay the company to create an interface for your webinar attendees that matches your company's colors, website and logo. Your guests will feel as if they are working with a big, successful company whether your budget is tens of thousands of dollars per year or hundreds of millions.
Infinite Conference's webinar services and features let you broadcast any message to anyone with a few hours time, a computer and a web browser. One of the best features is the ability to customize the registration process for your webinar's attendees. All guests must provide a name, but from there the options are limitless. You can require an address, phone number, job title, company and more by way of demographic questions, but you are never required to do so by the webinar service. You can also ask any other questions on the registration form by filling in blank boxes and answer buttons. Then, you can choose to approve all registrants automatically or approve them one at a time as they register.
Once approved, each guest gets a unique URL with which to join the meeting. Then, those guests have access to the full presentation without any software downloads. This is a great benefit for professionals in industries like finance, internet commerce or travel where network security is of vital importance.
Getting the right people to your presentation is critical, whether it’s a sales demonstration, an employee training session or a paid academic refresher course. Once everyone is on board, it's critical to present a message that is clear, interesting and informative. With Infinite Conference, one way to achieve these goals is to use Microsoft PowerPoint presentations, Word documents or Excel spreadsheets. You can upload 10 documents to your account and draw from your selection for each new meeting.
Another way to inform and engage is to ask questions of your audience and to answer their questions in return. With Infinite Conference, you can create an infinite number of polls for this purpose. Your guests can also digitally raise their hands by clicking a simple button. Then, you can answer or ignore as you wish. You can even answer questions in private chat and can designate a group of users to have the same question-answering and private-chat privileges.
Infinite Conference does not offer breakout chat sessions and does not include the option to require passwords of your attendees. A mobile application for smartphones and tablet computers is also unavailable, but one may be included in a future version of the webinar service, according to company representatives.
Infinite Conference has focused on usability and easy access for attendees, and it provides superior options in that regard. The company has focused less on video support as far as its webinar services are concerned. Webcam support is available only for presenters, and you must log in through a special URL to use the feature.
Furthermore, embedded video support is unavailable, and the system isn't fast enough to transmit high-quality streaming video when screen sharing is employed, instead broadcasting a choppy mess. However, other screen-sharing functions work like a charm. You can share any application one at a time, or you can share your whole desktop. If you choose the former option, any pop-ups and windows you don't want to share are grayed out to protect your privacy.
Another function that works well in Infinite Conference is full duplex support, meaning that you can transfer control to any guest and give him or her all the tools available to you as moderator, including screen sharing, private chat, document uploads and more. When you need to regain control, it's as easy as clicking a button at the top of your chat window.
Infinite Conference's video services fall behind the competition, but the company does much better when it comes to audio capability. It offers VoIP and telephone conferencing that you can schedule ahead of time or on the fly.
Your business is about exchanging information and reaching clients and customers, not learning to use complicated webinar services. You want to spend as much time as possible in active communication. You can do this easily with Infinite Conference. Inviting people to a meeting is very intuitive, especially when you use the free Microsoft Entourage plug-in. Uploading materials and running your meeting is also simple, and tools such as a pointer and highlighter are easy to find and easy to use.
Like most applications you use for the first time, Infinite Conference webinar services come with a learning curve. We struggled to approve registered attendees, for example, but figured it out after a few minutes. We recommend going through a practice event before your first webinar to ensure a stress-free experience.
Infinite Conference is unparalleled in its customer service and, therefore, in its help and support options. As mentioned above, each new account comes with a dedicated representative to hold your hand as you get going. Remote IT support is also available, as are online tutorials and product manuals. Whether you're working on your 99th webinar or your first, you and your representative together will create a polished and professional final presentation.
Infinite Conference offers webinar services that will let you demonstrate to, persuade, train or teach users worldwide. You can use Microsoft documents to create presentations and then talk in real time and share any applications on your desktop with up to 999 users at a time. Meanwhile, you can record the meeting so that an infinite number of clients or students can watch it at their leisure. In fact, you can host any number of meeting recordings on your own website indefinitely. Infinite Conference lacks video options and takes a different approach to providing webinar services than its top competition does, focusing on usability rather than a crowded feature set. This amounts to a fully functional product that's easy enough for almost anyone to use.
